Privacy Policy

The data controller responsible for your personal information is:

For data protection inquiries or to exercise your rights, please contact us using the information above. We will respond to all legitimate requests within 30 days.

We collect different types of information to provide and improve our services:

Information You Provide Directly

• Contact Forms: Name, email address, phone number (optional), and message content when you contact us
• Newsletter Subscriptions: Email address and subscription preferences
• Comments and Feedback: Name, email, and any content you submit
• Survey Responses: Any information you choose to provide in surveys or questionnaires

Automatically Collected Information

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, click patterns, referring URLs
• IP Address: Your IP address for security and analytics purposes
• Cookies and Similar Technologies: See our Cookies Policy for details

Information from Third Parties

• Analytics Providers: Google Analytics provides aggregated usage statistics
• Social Media: If you interact with our social media content, we may receive limited profile information

We process your personal data for the following purposes:

Under GDPR, we process your data based on one or more of the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for specific purposes (e.g., newsletter subscriptions)
• Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services and security, provided your rights don't override these interests
• Legal Obligation: Processing is necessary to comply with legal requirements
• Contract: Processing is necessary to fulfill contractual obligations with you

We do not sell your personal information. We may share data with:

Service Providers

• Web Hosting: Our hosting provider processes data necessary to deliver the website
• Analytics: Google Analytics (anonymized IP addresses enabled)
• Email Services: Email delivery platforms for newsletters and notifications

Legal Requirements

We may disclose information if required by law, court order, or to:

• Comply with legal processes
• Protect our rights and property
• Prevent fraud or security threats
• Protect user safety

How Long We Keep Your Data

We retain personal information only as long as necessary for the purposes outlined in this policy:

• Contact Form Submissions: 2 years from last contact
• Newsletter Subscriptions: Until you unsubscribe, then deleted within 30 days
• Analytics Data: Aggregated data retained for 26 months (Google Analytics default)
• Legal Obligations: Longer if required by law

Security Measures

We implement industry-standard security measures to protect your data:

• SSL/TLS encryption for data transmission
• Secure server infrastructure with access controls
• Regular security audits and updates
• Limited employee access to personal data (need-to-know basis)
• Data backup and disaster recovery procedures

Under GDPR, EU residents have the following rights regarding their personal data:

To exercise your rights: Contact us at privacy@maodudigital.com with "GDPR Request" in the subject line. We will respond within 30 days.

You also have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights:

Your CCPA Rights

• Right to Know: Request disclosure of personal information collected, used, disclosed, or sold
• Right to Delete: Request deletion of personal information we have collected
• Right to Opt-Out: Opt-out of the sale of personal information (Note: We do not sell personal information)
• Right to Non-Discrimination: Exercise your CCPA rights without discriminatory treatment

Categories of Personal Information We Collect

To exercise your CCPA rights: Submit a verifiable request to privacy@maodudigital.com or call +1 (512) 847-3290. We will verify your identity and respond within 45 days.

MaoDu Digital operates from the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.

Data Protection Safeguards

When we transfer personal data internationally, we ensure adequate protection through:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions where applicable
• Other legally recognized transfer mechanisms

By using our website, you consent to the transfer of your information to the United States and other jurisdictions, which may have different data protection laws than your country of residence.

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. For detailed information about the cookies we use and how to manage them, please see our Cookies Policy.

Cookie Categories

• Strictly Necessary: Essential for website functionality
• Analytics: Help us understand how visitors use our site
• Functional: Remember your preferences and settings
• Marketing: Used for targeted content (only with consent)

You can control cookie preferences through our cookie consent banner or by adjusting your browser settings. Note that disabling certain cookies may affect site functionality.

MaoDu Digital is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are under 16, please do not provide any personal information on our website.

If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information as quickly as possible.

If you are a parent or guardian and believe your child has provided personal information to us, please contact us at privacy@maodudigital.com.

We reserve the right to update this Privacy Policy to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email (if you've subscribed to our newsletter)
• Display a prominent notice on our website
• Request renewed consent where required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after changes constitutes acceptance of the updated policy.